Purchase Info

Payment
We use Paypal to provide you with a seamless and secure shopping experience.

Commissions
Commissions are accepted. Please contact us through the “Contact” page to begin discussion of your commissioned piece, design options, production time and payment structure.

Shipping

We ship within the continental United States, Hawaii and Alaska by USPS Priority Mail with delivery confirmation and insurance within 1-3 days after placing your order for non-custom orders. We will e-mail you ship dates and tracking numbers for your order. Please allow 7-10 days for receipt of your order. Each item will be packaged in a gift box with care instructions included in each shipment. Gift items can be shipped, gift-wrapped with a business card, at no additional cost. If the order arrives damaged in shipping please contact the shipper immediately and notify us using the “Contact” page. Save all packaging for insurance claims.

Returns of Non-CustomWork
If not satisfied with your purchase you are welcome to return your order within 7 days of receipt for a refund. A refund minus shipping costs will be issued. All sales are final after 7 days. To begin the return process, please contact us for return authorization information. All returned artwork must be returned in original, unworn, undamaged condition and in the original packaging. Customers should request delivery confirmation and insure the returned item for full purchased value. This ensures that you’ll be reimbursed if the item is lost or damaged when shipped.

Returns of Custom Work
All sales of custom work are final. No returns are accepted.

Warranty
All jewelry is warrantied to be made from the finest quality materials and free from any defects. Damage done to the items by you through negligence, improper use or care or any other reason will negate any and all warranties. Any changes made to the item by the purchaser will negate any warranty. Items damaged by you or your assigns can be returned for repair for a fee. Please contact Customer Service through the “Contact” page to discuss any repairs and associated costs to you.

Your privacy is very important. Your information is not shared, rented or sold.